Delete your eDarpan Khata account
Last updated: 13 November 2026
eDarpan Khata खाता हटाने के लिए नीचे दिए तरीके से हमें ईमेल करें। हम 30 दिन के अंदर खाता और दुकान का पूरा हिसाब हटा देंगे।
How to ask for deletion
- In the app, open Settings → Delete account, or use the button below. It opens an email to care@edarpan.com.
- Write the mobile number you sign in with and your shop name, and send it.
- We confirm the request with that mobile number (so nobody else can delete your khata), then delete the account within 30 days and tell you when it is done.
Before you delete, you can download your dues list from Reports → Download CSV. Deletion cannot be undone.
What is deleted
- Your account: mobile number, name and Google sign-in link (if any).
- If you own the shop: the shop, its staff logins, customers and suppliers, all entries, statements, bill photos and PDFs, products and rates, and customer links.
- Your devices and sign-in sessions, and the message records of your shop.
What is kept, and for how long
- Invoices and payment records for paid plans, as long as Indian tax and company law requires (up to 8 years).
- Security and audit logs, without your shop’s khata, for up to 180 days, to investigate abuse.
- Encrypted backups are not edited one by one. Deleted data in them expires on the backup schedule and is only used to recover from a failure.
Staff members
If you are staff in someone else’s shop, the shop owner can remove your login in Settings → Staff. The shop’s khata belongs to the shop and stays with it. To delete your own sign-in completely, email us as above.
Questions? Write to care@edarpan.com. See also our Privacy Policy.
eDarpan Tech Private Limited, 3rd Floor, Plot No. 2, Capital Chambers, LSC, Pocket 6, Sector 1A, Nasirpur, Dwarka, New Delhi, Delhi 110045, India. Email: care@edarpan.com