Terms of Use

Last updated: 13 November 2026

These terms are an agreement between you and eDarpan Tech Private Limited (“eDarpan”, “we”) for using eDarpan Khata (“the app”) on Android, iOS or the web. By signing in you accept them. Our Privacy Policy explains how we handle data.

1. The service

The app lets a shop record credit and payments with customers and suppliers, keep bills, run a counter, and send reminders and statements. It is a record-keeping tool. It is not a bank, a payment service, a lender or a tax advisor, and it does not move money.

2. Your account

• You must be 18 or older and sign in with a mobile number you control.
• Keep your phone and sign-in codes safe. You are responsible for what happens in your shop’s account, including what your staff do.
• The shop owner controls the shop: who can sign in, their roles, and the plan.

3. Your records

You own the information you enter. You are responsible for it being correct, and for having a lawful reason to record and message your customers and suppliers. Message people only about their own account with you, and only on numbers they gave you. Do not use the app for spam, harassment, unlawful debt collection or any illegal purpose.

4. Plans and payment

• The Free plan costs nothing. Paid plans (Mini, Dukaan, Business, Pro) are billed monthly; prices shown in the app are plus GST.
• Each paid plan has a one-time 30-day free trial per shop.
• Plan limits (customers, staff, devices, features) are shown on the plan page. We never block saving an entry at the counter because of a limit.
• If a paid plan ends, your data stays. You can keep using the first 50 customers on the Free plan, and everything comes back when you renew.
• Fees already paid are not refundable except where the law requires it.

5. Availability

Entries save on your device and sync when you are online. We work to keep the service running and backed up, but it may sometimes be unavailable for maintenance or reasons outside our control. Message delivery depends on WhatsApp, SMS networks and the recipient’s phone.

6. Liability

The app is provided “as is”. To the extent the law allows, eDarpan is not liable for indirect or consequential losses, lost profits, or decisions made using the records, and our total liability for any claim is limited to the fees you paid us in the 3 months before the claim.

7. Ending

You can stop using the app and delete your account at any time. We may suspend an account that breaks these terms or the law, and will tell you why unless the law prevents it.

8. Law and disputes

These terms are governed by the laws of India. Courts in New Delhi have jurisdiction. Please write to us first at care@edarpan.com; most issues are sorted out quickly.

9. Changes

If we change these terms in a way that matters, we will tell you in the app before the change takes effect.

eDarpan Tech Private Limited, 3rd Floor, Plot No. 2, Capital Chambers, LSC, Pocket 6, Sector 1A, Nasirpur, Dwarka, New Delhi, Delhi 110045, India. Email: care@edarpan.com